Australian Embassy
Embassy address: 37 South Sathorn Road, Bangkok - Telephone: 02 344 6300 - Fax: 02 344 6593

Immigration, Visas and Citizenship

The Visas and Immigration section of the Australian Embassy in Thailand processes visa applications for people who resident in Thailand. Everyone except for Australian citizens will need to obtain a visa prior to travelling to Australia.

Australian Visa Application Centre

All visa applications, except for Refugee and Humanitarian Entry, should be lodged at the Australian Visa Application Centre in Thailand operated by VFS Global.

Australian Visa Application Centre (AVAC)
Floor 34, Thai CC Tower
889 South Sathorn Road Bangkok (next to Surasak BTS Station)

Business hours: 08.30 to 16.30 Monday to Friday
Telephone: 02 6723476 or 02 6723477 or 02 6723478 or 02 6723479
email to:

A fee will be charged for this service in addition to the scheduled fee charged by the Australian Government for all visa applications. For more information about lodgement procedures, fees charged, contact details, office locations and office hours, please visit

Any applicant wishing to personally speak with an Immigration Officer about their Family migration visa application may do so by visiting the Visa Application Centre between 2:00pm and 4:00pm each Thursday (except Embassy holidays). Staff from the Visa and Immigration Office of the Australian Embassy Bangkok will be available to address queries and meet with applicants wishing to lodge migration visa application at the Australian Visa Application Centre.


Latest News and Changes

  • From 21st April 2014, The Australian Visa Application Centre is moving to the new location
  • Before applying for your visa, please read our Important Note regarding the roles of Australian Visa Application Centre and the Visa office at the Australian Embassy, Bangkok.
  • From February 2014 all Other Family Visas (subclass 114,115,116) lodged in East Asia region will be process by Visa section of Australia Embassy in Seoul, Republic of Korea. See: Other Family visas processing location
  • Protect yourself against Migration Fraud including email, Internet and employment scams See: Migration related scams and Protect yourself from migration fraud
  • From January 2014 if you are a skilled worker and interested in migrating to Australia, use the SkillSelect online service to be considered for an Australian Skilled visa. See: Live the life Australia
  • From 1 January 2014 visa application charges have changed for most visas.
  • From 1 July 2013 new visa pricing arrangements will be introduced, changing visa applications charges from a single charge at the time of application to a charge per applicant in an individual or combined application. 


Visa information & how to apply
 How and where to lodge you application
Post lodgement- Information for Visa holder
Citizenship Information
Other useful information
Protect Yourself against Scams and Migration Fraud

Protect yourself from migration fraud and keep yourself safe by being aware of the ways people may try to take advantage of you or your situation.

For more information on how to protect yourself against Migration Fraud including email and internet scams please read Migration related scams and Protect yourself from migration fraud

Contact us

If you need more information on how to lodge an application (Pre-lodgement enquiries), please contact the Australian Visa Application Centre.  See:  

If you unsure of what type of visa to apply for, please use our Find a Visa to help guiding you on the Australian visa that most likely to meet your specific circumstances.

For all general enquires within Australia please contact the department on 131 881.

Please note that we are unable to provide any updates on the progress of your application if it is within Visa Processing Time Service Standards.

For other enquires, the preferred method of contacting is by email. This way the Embassy staffs can research your circumstances and provide you a full response as necessary. Please note that our mailbox is constantly monitored to ensure timely responses.

Visa and Immigration Office Bangkok
Australian Embassy Bangkok
37 South Sathorn Road
Bangkok 10120 Thailand

Embassy Holidays

Australian Offices
Offices Elsewhere

Client service feedback and suggestions

We value your feedback, your compliments, complaints or suggestions provide the department with information to help improve the quality of our services.

If you have any feedbacks and suggestions please visit: Client Feedback

In order to improve the quality of our client service, we are conducting a survey to encourage continual improvement in the services we offer to our clients. You can access the survey here: Thailand Client Satisfaction Survey

Last updated 26 March 2014